Refund policy

We want you to be happy with your purchase.

• Eligibility: Refunds are available for unused, unopened products returned within 14 days of delivery.

• Non-Returnable Items: Perishable goods, opened pet food, and live animals cannot be returned.

• Process: To request a refund, contact us at [Insert Email Address] with your order number.

• Refund Method: Approved refunds will be issued to your original payment method within 5–10 business days.

• Exchanges: If an item is defective or damaged, we’ll replace it at no extra cost.